Terms of service
1. General Conditions
This website is operated by New Teck Np.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
We reserve the right to refuse service to anyone for any reason at any time.
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2. Accuracy of Information
We try our best to provide accurate and updated information regarding products, pricing, and availability.
However, we are not responsible if information on the site is not accurate, complete, or current.
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3. Products & Services
All products are subject to availability.
We reserve the right to discontinue any product at any time without notice.
4. Pricing & Payments
Prices for our products are subject to change without notice.
We accept payments via Cash on Delivery (COD) and other available payment methods shown at checkout.
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5. Order Processing & Delivery
Our standard delivery time is 2–5 working days (depending on your location).
Delays may occur due to courier issues, weather conditions, or public holidays.
Incorrect address or missing information may result in order cancellation or delay.
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6. Returns, Refunds & Exchanges
Returns and exchanges are accepted only under our Return Policy.
Products damaged due to misuse or opened/used items are not eligible for return.
Refunds (if applicable) will be processed according to the guidelines mentioned in our Return Policy.
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7. User Account & Responsibilities
You agree to provide current, complete, and accurate personal information for all purchases.
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8. Prohibited Activities
You are strictly prohibited from:
Using the website for unlawful purposes
Attempting to hack, damage, or interfere with security functions
Sending false information or fake orders
Violating copyrights or trademarks of our brand
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9. Intellectual Property Rights
All content, images, logos, product descriptions, and layout are the property of New Teck NP.
No content may be copied, reproduced, or distributed without permission.